The influence of price and facilities on guests' decision to stay at the Grand Arkenso Park View Hotel, Semarang
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Published:
Aug 30, 2024
Keywords:
Facility, Guest Stay Decisions, Price
Section
Economy
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Abstract
This research was conducted to determine the influence of price and facilities on guests' overnight decisions, where the object of this research was the Grand Arkenso Parkview Hotel Semarang. This research uses a quantitative approach with a sample size of 100 respondents. with data retrieval analysis techniques accidental sampling. The analytical data used includes instrument tests consisting of validity and reliability tests, then hypothesis tests consisting of partial tests or t tests, simultaneous tests or F tests coefficient of determinationor R2 test, and multiple linear test. From the research results it was found that there wereThe influence of price on guests' decision to stay.The influence of facilities on guests' decision to stay, and there is pThe influence of price and facilities on guests' decision to stay at the Arkenso Park View Hotel, Semarang
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How to Cite
Amini, A. Y. . and Aswan, M. K. . (2024) “The influence of price and facilities on guests’ decision to stay at the Grand Arkenso Park View Hotel, Semarang”, Jurnal Mantik, 8(2), pp. 969-977. doi: 10.35335/mantik.v8i2.5333.
References
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Efrosina, P. (2021). Analysis of the Influence of Service Quality, Facilities and Location on the Decision to Stay at the Santika Hotel in Pontianak. Bis-Ma (Business Management), 6(1).
Ghozali, I. (2013). Ghozali, Imam (2013). Multivariate Analysis Application with the IBM Spss 21update Pls Regression Program. Semarang: Diponegoro University Publishing Agency.
Hutabarat, DP, Saleh, R., Sebastian, L., Jonathan, & Arosha, SMN (2023). Smart System For Controlling And Monitoring Electronic Facilities In Budget Hotel Rooms. Indonesian Journal Of Electrical Engineering And Computer Science, 30(2). https://Doi.Org/10.11591/Ijeecs.V30.I2.Pp770-777
Juliana, J., Tanujaya, T., & Nathaniel, N. (2021). Analysis Of The Effect Of Hotel Service Quality And Hotel Facilities On Customer Satisfaction. Judicious, 2(1).
Juniarta, PP, Sari, RJ, Wira, K., Saputra, A., Nengah, I., & Astawa, D. (2023). Analysis of Electronic Word of Mouth (E-Wom) in Decisions to Stay: Case Study of the Influence of E-Wom on Guests' Decisions to Stay at Richland Glamping Bali. Journal of Hospitality and Tourism Management, 6(2).
Katemung, STL, Kojo, C., & Rumokoy, FS (2018). The Influence of Service Quality, Price and Location on the Decision to Stay at the Genio Manado Hotel. Emba Journal: Journal of Economic, Management, Business and Accounting Research, 6(2).
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Lee, S.H., & Lee, H. (2015). The Design Of Servicescape Based On Benefits Sought In Hotel Facilities: A Survey Study Of Hotel Consumers In Seoul. Journal Of Asian Architecture And Building Engineering, 14(3). https://Doi.Org/10.3130/Jaabe.14.633
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Mujari, M. (2020). The Influence of Room Prices and Facilities on the Decision to Stay at the Simpang Baru Lahat Hotel. Journal of Management and Business (Jomb), 2(1). https://Doi.Org/10.31539/Jomb.V2i1.1278
Mukhamad Kholil Aswan. (2023). The Influence Of Product Price And Quality On Consumer Satisfaction In Local Clothing Brands In Indonesian E-Commerce. International Conference On Digital Advance Tourism, Management And Technology, 1(1). https://Doi.Org/10.56910/Ictmt.V1i1.134
Murthi, B. P. S., & Rao, R. C. (2012). Price Awareness And Consumers' Use Of Deals In Brand Choice. Journal Of Retailing, 88(1). https://Doi.Org/10.1016/J.Jretai.2011.07.001
Ruben, & Facrureza, D. (2023). The Influence of Branding on Guests' Decision to Stay at the Pullman Hotel Jakarta Central Park. Journal of Hospitality and Tourism Management, 6(2). https://Doi.Org/10.23887/Jmpp.V6i2.61774
Santosa, M., & Vanel, Z. (2022). Mg Setos Hotel Semarang's Digital Marketing Strategy to Increase Revenue During the Pandemic. Journal of Research and Development in Science and Humanities, 6(2). https://Doi.Org/10.23887/Jppsh.V6i2.50088
Septiyowati, EA, & Oetomo, HW (2017). The Influence of Service Quality, Price, Location and Facilities on the Decision Making Process to Stay at Hotel 88 Surabaya. Journal of Management Science and Research, 6(September).
Sugiyanto, EK, & Kurniasari, F. (2020). Dimensions of Service Quality as an Effort to Increase Customer Satisfaction (Study of Hotel X Semarang Customers). Business Management Analysis Journal (Bmaj), 3(2). https://Doi.Org/10.24176/Bmaj.V3i2.5372
Sugiyono. (2017). Definition of Population & Sample According to Sugiyono. Paper Knowledge . Toward A Media History Of Documents, 3(April).
Syahputra Ramadhan, R., & Herman, H. (2020). The Influence of Promotions and Facilities on the Decision to Stay at Os Hotel Batam. Cohesion Scientific Journal, 4(3).
Tjiptono, F. (2012). Service Management: Creating Excellent Service / Fandy Tjiptono. ,Service Management: Realizing Excellent Service / Fandy Tjiptono, 2012(2012).
Were, S.O., & Maranga, V.N. (2022). Hotel Facilities' Management Practices And Employee Performance In Kenya. Research In Hospitality Management, 12(2). https://Doi.Org/10.1080/22243534.2022.2133069
Arikunto, S. (2013). Practice Approach Unit Research Procedures. In Rineka Cipta.
Baquero, A. (2023). Is Customer Satisfaction Achieved Only With Good Hotel Facilities? A Moderated Mediation Model. Administrative Sciences, 13(4). https://Doi.Org/10.3390/Admsci13040108
Ceylan, E.N., & Tülbentçi, T. (2020). Facility Operation And Maintenance Management Model For Small And Medium-Sized Hotels In Turkey. International Journal Of Advanced And Applied Sciences, 7(12). https://Doi.Org/10.21833/Ijaas.2020.12.001
Cholis, MN, Rahayu, E., Apriliyani, R., Widagdo, S., & Yuliamir, H. (2023). The Influence of Service Quality, Hotel Facilities and Prices on Consumer Satisfaction at the Noormans Hotel Semarang. Tourism Scientific Journal, 19(2).
Clarisa Cristabel Rich Yunianto, & Mukhamad Kholil Aswan. (2023). The Influence Of Service Quality, Facilities, And Location On Customer Satisfaction At Pushup Coffee Semarang. International Conference On Digital Advance Tourism, Management And Technology, 1(2). https://Doi.Org/10.56910/Ictmt.V1i2.93
Efrosina, P. (2021). Analysis of the Influence of Service Quality, Facilities and Location on the Decision to Stay at the Santika Hotel in Pontianak. Bis-Ma (Business Management), 6(1).
Ghozali, I. (2013). Ghozali, Imam (2013). Multivariate Analysis Application with the IBM Spss 21update Pls Regression Program. Semarang: Diponegoro University Publishing Agency.
Hutabarat, DP, Saleh, R., Sebastian, L., Jonathan, & Arosha, SMN (2023). Smart System For Controlling And Monitoring Electronic Facilities In Budget Hotel Rooms. Indonesian Journal Of Electrical Engineering And Computer Science, 30(2). https://Doi.Org/10.11591/Ijeecs.V30.I2.Pp770-777
Juliana, J., Tanujaya, T., & Nathaniel, N. (2021). Analysis Of The Effect Of Hotel Service Quality And Hotel Facilities On Customer Satisfaction. Judicious, 2(1).
Juniarta, PP, Sari, RJ, Wira, K., Saputra, A., Nengah, I., & Astawa, D. (2023). Analysis of Electronic Word of Mouth (E-Wom) in Decisions to Stay: Case Study of the Influence of E-Wom on Guests' Decisions to Stay at Richland Glamping Bali. Journal of Hospitality and Tourism Management, 6(2).
Katemung, STL, Kojo, C., & Rumokoy, FS (2018). The Influence of Service Quality, Price and Location on the Decision to Stay at the Genio Manado Hotel. Emba Journal: Journal of Economic, Management, Business and Accounting Research, 6(2).
Kotler, P., & Armstrong, G. (2018). Kotler &Amp; Armstrong, Principles Of Marketing | Pearson. In Pearson.
Lee, S.H., & Lee, H. (2015). The Design Of Servicescape Based On Benefits Sought In Hotel Facilities: A Survey Study Of Hotel Consumers In Seoul. Journal Of Asian Architecture And Building Engineering, 14(3). https://Doi.Org/10.3130/Jaabe.14.633
Maladi, K., & Sofiani. (2023). The Influence of Price and Facilities on the Decision to Stay at Aloft Hotel Jakarta Wahid Hasyim. Fame Journal, 6(1).
Mujari, M. (2020). The Influence of Room Prices and Facilities on the Decision to Stay at the Simpang Baru Lahat Hotel. Journal of Management and Business (Jomb), 2(1). https://Doi.Org/10.31539/Jomb.V2i1.1278
Mukhamad Kholil Aswan. (2023). The Influence Of Product Price And Quality On Consumer Satisfaction In Local Clothing Brands In Indonesian E-Commerce. International Conference On Digital Advance Tourism, Management And Technology, 1(1). https://Doi.Org/10.56910/Ictmt.V1i1.134
Murthi, B. P. S., & Rao, R. C. (2012). Price Awareness And Consumers' Use Of Deals In Brand Choice. Journal Of Retailing, 88(1). https://Doi.Org/10.1016/J.Jretai.2011.07.001
Ruben, & Facrureza, D. (2023). The Influence of Branding on Guests' Decision to Stay at the Pullman Hotel Jakarta Central Park. Journal of Hospitality and Tourism Management, 6(2). https://Doi.Org/10.23887/Jmpp.V6i2.61774
Santosa, M., & Vanel, Z. (2022). Mg Setos Hotel Semarang's Digital Marketing Strategy to Increase Revenue During the Pandemic. Journal of Research and Development in Science and Humanities, 6(2). https://Doi.Org/10.23887/Jppsh.V6i2.50088
Septiyowati, EA, & Oetomo, HW (2017). The Influence of Service Quality, Price, Location and Facilities on the Decision Making Process to Stay at Hotel 88 Surabaya. Journal of Management Science and Research, 6(September).
Sugiyanto, EK, & Kurniasari, F. (2020). Dimensions of Service Quality as an Effort to Increase Customer Satisfaction (Study of Hotel X Semarang Customers). Business Management Analysis Journal (Bmaj), 3(2). https://Doi.Org/10.24176/Bmaj.V3i2.5372
Sugiyono. (2017). Definition of Population & Sample According to Sugiyono. Paper Knowledge . Toward A Media History Of Documents, 3(April).
Syahputra Ramadhan, R., & Herman, H. (2020). The Influence of Promotions and Facilities on the Decision to Stay at Os Hotel Batam. Cohesion Scientific Journal, 4(3).
Tjiptono, F. (2012). Service Management: Creating Excellent Service / Fandy Tjiptono. ,Service Management: Realizing Excellent Service / Fandy Tjiptono, 2012(2012).
Were, S.O., & Maranga, V.N. (2022). Hotel Facilities' Management Practices And Employee Performance In Kenya. Research In Hospitality Management, 12(2). https://Doi.Org/10.1080/22243534.2022.2133069
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